Text message delivery features for an interactive wireless network

ABSTRACT

In general, in one aspect, one embodiment of the present disclosure features a message delivery method. The method includes the steps of receiving a message including delivery instruction and delivery information indicating a time at which the message is to be delivered to a communication device of a recipient; storing the message; and delivering the message to the recipient at a time indicated by the delivery information. Further, the delivery instruction and the delivery information are set by a sender of the message. Other embodiments are also provided.

CROSS-REFERENCE TO RELATED APPLICATION

This application is a continuation of copending U.S. utility applicationentitled, “Text Message Delivery Features for an Interactive WirelessNetwork,” having Ser. No. 09/965,781 filed Sep. 28, 2001, which isentirely incorporated herein by reference.

BACKGROUND

The present disclosure relates to an interactive wireless network, andin particular, message delivery features for text messages deliveredover a wireless network.

Interactive messaging services provide for two-way communication, e.g.,the transmission of text messages, between a wireless device such as apager and an interactive wireless network connected to an externalnetwork such as the Internet. In current interactive messaging services,if a user's wireless device is turned off, not activated or outside theservice range of the wireless network to be able to receive signals, atext message sent by a sender is kept in the user's “mailbox” at astorage location in the wireless system. The text message remainsundelivered in the user's mailbox until the wireless device is able toreceive the message. In such messaging services, the sender may not knowthat the user has not received an undelivered message, and might haveotherwise preferred to forward the message to another user for immediateattention.

Wireless networks are also limited with respect to how much informationcan be sent with each data packet transmission, and are further limitedby the screen on the wireless device which displays the transmittedinformation such as a text message.

SUMMARY

In general, in one aspect, one embodiment of the present disclosurefeatures a message delivery method. The method includes the steps ofreceiving a message including delivery instruction and deliveryinformation indicating a time at which the message is to be delivered toa communication device of a recipient; storing the message; anddelivering the message to the recipient at a time indicated by thedelivery information. Further, the delivery instruction and the deliveryinformation are set by a sender of the message.

Other features and advantages of the present disclosure will becomeapparent from the following detailed description.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a schematic drawing of the components of an interactivewireless system according to the present disclosure.

FIG. 2 is a flow chart showing an implementation of the expired messagefeature of the present disclosure.

FIG. 3 is a flow chart showing an implementation of the deferreddelivery feature of the present disclosure.

FIG. 4 is a flow chart showing an implementation of the “no mailbox”feature of the present disclosure.

FIG. 5 is a flow chart showing an implementation of the web site accessfeature of the present disclosure.

DESCRIPTION

The present disclosure relates to message delivery features in aninteractive wireless communications system between a wireless devicesuch as a pager and an external network such as the Internet. One ormore gateways allow different systems, i.e., the Internet or other widearea network and a wireless communication system such as a pagerservice, to communicate with each other over a wireless network. In thepresent disclosure, the gateway functions as an interface between aninteractive wireless device such as a pager and the Internet, thusproviding interactive communications over a wireless network.

FIG. 1 shows the components of an interactive wireless system 100according to the present disclosure. A wireless device such as a pager 1communicates with a wireless communication network 5. An example of sucha wireless communications network uses the Mobitex® technology of theCingular Interactive Intelligent Wireless Network service provided byCingular Wireless. The features of the present disclosure may beimplemented, e.g., by Cingular Wireless's BVI+ Interactive MessagingService.

The Mobitex® network is a two-way wireless data service that can beconnected with other complimentary networks. A wireless data servicesuch as the Mobitex® network includes a hierarchy of communicationssystems that can provide nationwide wireless service through a networkof base stations and local switches under the control of higher orderregional switches or exchanges. A wireless device such as a pager mayoperate with a wireless communications system using an over-the-airprotocol such as HP98 or the Blackberry protocol developed by RIM.

Gateway 10 processes data received, e.g., from the Internet 70 for usein wireless communication network 5. The components of gateway 10 may beconnected over an internal network 12, 14, 16, which may be a local areanetwork (LAN). One or more wireless network exchanges such as Mobitex®regional switches 20, 22, 24, which may be at separate locations,communicate with gateway 10 through Nrouters 30, 32, 34. Thecommunication between regional switches 20, 22, 24 and Nrouters 30, 32,34 may use an X.25 protocol. Up to two dual-ported connectivity cards,e.g., those manufactured by Eicon Networks, can be placed in eachNrouter, permitting a total of four Fast-Sequenced Transport (FST)connections per Nrouter. Gateway 10 can handle up to 255 Nrouters.

The communications received by Nrouters 30, 32, 34 are processed by aseries of protocol handlers 40, 42, 44, 46. The protocol handlerscommunicate with the Nrouters using X-sockets over internal network 12.Such sockets are point-to-point, two-way software communicationsinterfaces that direct the protocol handlers to access the internalnetwork by creating a communications end-point or socket and returning afile descriptor with which to access that socket. The underlyingprotocol for packaging and decoding text messages sent by wirelessdevices and received by the gateway is Simple Mail Transport Protocol(SMTP).

An unlimited number of protocol handlers may be employed. Each protocolhandler may include up to five protocol processes, which may be anycombination of HP98, HP99 or HPID-4 processes. Each protocol processormay back up the other protocol processors automatically. The protocolshandled by protocol handlers 40, 42, 44, 46 specify that message storageand internal email access may be handled by the UNIX standard NetworkFile System (NFS) distributed file system from SUNSOFT, which allowsdata to be shared across the network regardless of the protocol. Eachprotocol handler maintains a database cache, i.e., a small, fast memoryholding recently accessed data, to speed up internal networkcommunications and to limit database access requests over the LAN.

Protocol handlers 40, 42, 44, 46 process information contained in userdatabase machines, e.g., user database 50, user database backup 52,message store 54 and message store backup 56. The protocol machinescommunicate with the database machines using X-sockets over internalnetwork 14. The database machines contain an interface to contentaddressable memory (CAM) (not shown) for updating information, e.g.,user account information and status. Multiple backup machines may beused in gateway 10, each being synched automatically by socketscommunications.

The user databases of the gateway may be configured with a directorystructure. Every user account stored in the user database has a uniqueidentifier such as a Mobitex® Access Number.

The results of protocols processed by protocol handlers 40, 42, 44, 46using data from the user database machines are communicated externallyto gateway 10 via network 16. An Internet mail router 60 and Internetmail router backup 62 connected to the internal network handle inboundand outbound communications traffic with an external network such as theInternet 70, as well as X-sockets traffic. If necessary, a separateX-sockets machine and backup machine (not shown) can be added. Thetransport protocol for communications over the Internet may be, e.g.,TCP/IP or TELNET for remote login.

The internal network is also connected to wireless network subsystems 80that communicate through wireless network 5. Examples of wirelessnetwork subsystems are an Interactive Voice Response (IVR) system whichprocesses remote entries by a user from a touch tone telephone to querya database and obtain computerized voice responses, and a wirelesspaging system using an advanced XTAP protocol.

The gateway may be configured from a standard Santa Cruz Operation (SCO)UNIX system, with the web access program being Windows NT by Microsoft.The system may use both TCP/IP and UDP for communications, and hypertextmarkup language (HTML,) may be used to support Internet web browsers,including those provided by Netscape and Microsoft. The computerlanguage used by the gateway components may be in the C programminglanguage, Java or HTML. The message delivery features of the presentdisclosure may be implemented in the C programming language.

The gateway as configured in such a wireless communications systemincludes a mailbox for the user of the wireless interactive device,e.g., in message store 54. For example, when a sender sends a textmessage over the Internet to a user of a wireless device, the gatewaystores the message in the user's mailbox and handles the communicationsand transmissions protocols to deliver the message over the wirelessnetwork. Based on information about the user in the user database, thegateway determines the user's wireless device type, and the gateway isprogrammed to handle a variety of protocols for different wirelessdevices. The gateway can access profile information, such as userpreferences, for the user stored in the user database. The gateway alsouses information in the user database to ensure that the user is a validsubscriber to the wireless service and to maintain billing informationbased on usage. The gateway performs the important function of managingthe amount of data flow in the internal network and the volume ofcommunications traffic over the wireless network, which has a limitedbandwidth and which handles limited size data packets.

In operation, the gateway must first determine if the user's interactivewireless device is “on air” or capable of receiving messages. Dependingon the on-air status of the interactive wireless device, the gatewaydelivers a message in the user's mailbox to the device.

A text message may be sent to a user of a wireless device through anexternal network that communicates with the wireless network. Thefeatures of the wireless network are controlled by the gateway, whichissues the text message to the user. The present disclosure relates totext commands placed within or appended to the body of a text message toaddress and control the message delivery mechanism for the wirelessservice. The text message and related commands may be created andspecified, e.g., using any Internet-compatible email service such asMicrosoft Outlook.

The present disclosure concerns the use of key words or commandsembedded in text messages or as SMTP headers to text messagetransmissions as instructions to the gateway for controlling thedelivery of messages to the wireless device. The message deliveryfeatures can also be set up as SMTP-type leaders to automatically insertthe command into the body of the text. Each command has an SMTP headerequivalent, which may be implemented, e.g., as a windows-type shortcutbutton in an email program.

The gateway recognizes the key words as instructions to implementdelivery protocols for the messages to which they relate. The key wordshave a format that is not likely to be used in a typical text message,and which provide a clear instruction for the sender, the user and thegateway. Since the message can be placed in the body of the text messageitself, it may be recognized by any interactive wireless systemprotocol.

Accompanying the key words are numeric values which set the parametersfor the message delivery features. The protocol handlers may beprogrammed to recognize a variety of formats, e.g., for specifying thedate and time. For example, if a single number is specified, it may beread as a number of minutes for the gateway to wait before carrying outthe protocol for the requested feature. Alternatively, the sender mayspecify the time and date in a format such as hh:mm/DD/MM, where hh:mmrepresents the time as hour hh and minute mm and DD and MM represent theday and month, respectively. When the time is specified, the sender mayfurther indicate in which time zone he or she is located so that thegateway will apply the delivery feature at the correct time for theuser.

To carry out the message delivery features of the present disclosure,the gateway includes a protocol that may append a file name flag to themessage, whether the message is placed in the user's mailbox or atanother storage location. The file name flag includes the date and timethat the delivery feature is to be applied to the message. When thespecified date and time are reached, protocols in the gateway open thedesignated file and perform the requested message delivery feature.

The message delivery features of the present disclosure are performedand controlled by the gateway. Such gateway functions are accessible bythe Internet or an interactive wireless device, and do not rely on theoperation of any Internet application or client application in thewireless device itself. Thus, these features are entirely user-initiatedand user-controlled.

Expired Message Feature

One feature of an interactive wireless system of the present disclosureallows a sender to send a message to the user of a wireless device thatwill automatically “expire” or lapse if it is not received by thewireless device by a specified date and time. For example, a user maynot be able to receive a message within a specified time period becausethe wireless device is outside the service range of the wireless networkor is turned off. Otherwise, if the wireless device is on air and withinrange, it will immediately receive the message placed in the user'smailbox.

FIG. 2 is a flow chart 200 showing how the expired message feature maybe implemented. Using an Internet-compatible email program, the sendersends a text message to the user including a key word such as EXPIREfollowed by date and time information (step 210). For example, thephrase .EXPIRE 5 in the text of the message may indicate an instructionto the gateway that the delivery time for the message will expire infive minutes, i.e., that if the message is not received by the user'swireless device within five minutes, then the message should be deletedfrom the system. Alternatively, the text command for the expired messagefeature may have the following format: EXPIRE MM/DD/YY hh:mm, whichrepresents an instruction to the gateway to attempt to deliver themessage at month MM, day DD, year YY at hour and minute hh:mm. As analternative to including the key word in the text message itself, thesender may include an SMTP header for the message having a format suchas EXPIRE MM/DD/YY hh:mm.

The gateway recognizes the key word as an instruction regarding deliveryof the message (step 220). The gateway flags and delivers the message tothe user's mailbox (step 230), where it is stored until the specifiedexpiration date and time. The file name associated with the flaggedmessage is the date and time that the message will expire.

When the gateway determines that the specified expiration date and timehave been reached, the gateway looks to see whether the message remainsundelivered in the user's mailbox (step 240). In particular, the gatewaymay open the flagged file identified by the specified date and time. Ifthe message is no longer in the user's mailbox because it has beendelivered to the user's wireless device, the expired message feature isdeemed to have lapsed (step 250). If the message remains undelivered inthe user's mailbox, it is deleted from the user's mailbox (step 260),and is returned to the sender by a return email message (step 270).

To carry out the expired message feature, the gateway may includedatabase having a directory called EXPIRE. This directory is dividedinto subdirectories corresponding to each user's access number, and eachaccess number subdirectory having a further subdirectory for the flaggedfile name (i.e., the specified expiration date and time). The gatewaycontinuously executes a program designated EXPIRE, and when the date andtime match the date and time flag of a file in one of thesubdirectories, the protocol machine opens the files with thatdesignation, and if it still in a user's mailbox as undelivered, deletesthe message.

Deferred Delivery Feature

Another feature of an interactive wireless system of the presentdisclosure allows the sender to send a message to the user of thewireless device, but defer delivery of the message until a specifieddate and time. Using the deferred delivery feature, the sender sets thedelivery date and time for a message to be sent to the user.

FIG. 3 is a flow chart 300 showing how the deferred delivery feature maybe implemented. Using an Internet-compatible email program, the sendersends a text message to the user including a key word such as .DELIVERfollowed by specified date and time information in the text of themessage or in an SMTP header of the message (step 310). The text commandfor this feature may have the following format: DELIVER MM/DD/YY hh:mm,which represents in instruction to the gateway to attempt to deliver themessage at month MM, day DD, year YY at hour and minute hh:mm.

The gateway recognizes the key word as an instruction regarding deliveryof the message (step 320). The gateway flags and stores the message in amessage store database until the specified delivery date and time (step330), similar to the protocol for the expired message feature. When thegateway determines that the specified delivery date and time have beenreached, the message is delivered to the user's mailbox for delivery tothe user's wireless device (step 340). For example, the gateway maystore the message in a DELIVER subdirectory corresponding to the user'saccount number under a flagged file name including the specifieddelivery date and time. A DELIVER protocol executed by the gateway thendetermines whether the date and time match the date and time of a filein one of the DELIVER subdirectories, at which time the gateway placesthe message in the user's mailbox to be delivered to the user's wirelessdevice.

The deferred delivery feature has several applications. One applicationis that a message sent by the sender, at a time that may be inconvenientfor the user of the wireless device to receive the message or when theuser cannot be disturbed, may be delivered at a more convenient time forthe user. Another application is as a reminder service, in which areminder message sent by the sender is delivered to the user of thewireless device at a specified date and time.

A related feature of the deferred delivery feature would allow thesender to cancel a deferred delivery message that the sender has sent orto modify the date and time at which the message is to be delivered tothe user.

The deferred delivery feature may be combined with the mail expirationfeature in a single message. Thus, the sender can specify that a messagebe delivered to the user at a specified date and time, but if the useris unable to receive the message at the specified date and time becausethe wireless device is not on air or is out of range, the message mayexpire within a specified amount of time and be deleted from the user'smailbox.

“No Mailbox” Feature

Another feature of the wireless system of the present disclosure allowsthe sender to designate that a message not immediately delivered to theuser's wireless device be deleted from the user's mailbox and returnedto the sender as undelivered. For example, the sender may desire that ifa message containing an urgent request is not received immediately, heor she will resend the message to another user who is on air and candeal with the urgent request.

FIG. 4 is a flow chart 400 showing how the “no mailbox” feature may beimplemented. Using an Internet-compatible email program, the sendersends a text message to the user including a key word such as .NOMAILBOXin the text of the message or in an SMTP header of the message (step410). The gateway recognizes such a key word as an instruction regardingdelivery of the message (step 420). The gateway then determines whetherthe user's wireless device is capable of receiving message, i.e., on airand within range (step 430). If the user's wireless device is on air andwithin range, the message is delivered to the user's wireless device(step 440). If the user's wireless device is not on air or is outsidethe service range, the message is deleted from the user's mailbox (step450) and returned to the sender (step 460), e.g., by a return emailmessage via the Internet.

The “no mailbox” feature is similar to the expired message feature,except that the message expires immediately if the wireless device doesnot receive the message.

Web Site Access

A further feature of the wireless system of the present disclosureallows the user of a wireless device to request text information from anInternet web site over the wireless network.

To implement the web site access feature, a series of scripted formatsare programmed as protocols performed by the gateway.

FIG. 5 is a flow chart 500 showing how the web site access feature maybe implemented using the example of obtaining a stock price quoteobtained from the Intenet. The user sends a message to a designatedaddress in the gateway, e.g., DATA, with a service command in thesubject line of the message (step 510). For example, the user mayrequest a stock price quote for the publicly traded company identifiedby the initials BLS using a message having the following scriptedformat:

-   -   TO: DATA    -   SUBJECT: QUOTE BLS

The gateway processes the user's message into the format of a requestusable by a standard HTML page of a designated web site (step 520), androutes the request through the gateway to be transmitted over theInternet (step 530). The gateway sends an email request to a standardHTML page, instead of accessing a web page to look up the requestedinformation. The request may be sent, e.g., to a service that providescurrent stock prices such as the stock quote service provided by Yahoo'sInternet Service Provider.

The request asks for the desired stock quote information in the form oftext information from the designated web site (step 540). The result isreturned to the gateway in the form of an email message (step 550),which the gateway places in the user's mailbox for delivery to theuser's wireless device (step 560).

Another example of information that the user may request using the website access feature is airline flight information. For example,information for Delta Airlines Flight 001 may be requested in the formSUBJECT: DELTA 001 from a wireless device. The information returned tothe wireless device may be the current status, arrival time and gatenumber for the specified flight.

The web site access feature may have an additional feature in which alist of available scripted formats may be obtained by sending a helpmessage to the gateway, e.g., with a command in the form SUBJECT:HELP_ALL.

Other embodiments are within the scope of the following claims.

1. A message delivery method comprising the steps of: receiving amessage including delivery instruction and delivery informationindicating a time at which the message is to be delivered to acommunication device of a recipient; storing the message; and deliveringthe message to the recipient at a time indicated by the deliveryinformation, wherein the delivery instruction and the deliveryinformation are set by a sender of the message.
 2. The method of claim1, further comprising the step of: after receiving the message,recognizing the delivery instruction and delivery information asinstructions for delivering the message.
 3. The method of claim 1,wherein the communication device is a wireless device.
 4. The method ofclaim 1, wherein the delivery information comprises numeric values whichset parameters for message delivery.
 5. The method of claim 1, whereinthe message is delivered to a mailbox of the recipient.
 6. The method ofclaim 1, wherein the message is delivered to a mailbox of the recipientfor delivery to the communication device of the recipient.
 7. The methodof claim 1, wherein the message is a reminder for the recipient.
 8. Themethod of claim 1, further comprising the step of: canceling thedelivery instruction before the message is delivered.
 9. The method ofclaim 1, further comprising the step of: modifying the deliveryinformation before the message is delivered.
 10. The method of claim 1,wherein the delivery instruction and delivery information are in aheader of the message.
 11. A computer readable medium having a computerprogram for message delivery, the program performing the steps of:receiving a message including delivery instruction and deliveryinformation indicating a time at which the message is to be delivered toa communication device of a recipient; storing the message; anddelivering the message to the recipient at a time indicated by thedelivery information, wherein the delivery instruction and the deliveryinformation are set by a sender of the message.
 12. The medium of claim11, the program further comprising the step of: after receiving themessage, recognizing the delivery instruction and delivery informationas instructions for delivering the message.
 13. The medium of claim 11,wherein the communication device is a wireless device.
 14. The medium ofclaim 11, wherein the delivery information comprises numeric valueswhich set parameters for message delivery.
 15. The medium of claim 11,wherein the message is delivered to a mailbox of the recipient.
 16. Themedium of claim 11, wherein the message is delivered to a mailbox of therecipient for delivery to the communication device of the recipient. 17.The medium of claim 11, wherein the message is a reminder for therecipient.
 18. The medium of claim 11, the program further comprisingthe step of: canceling the delivery instruction before the message isdelivered.
 19. The medium of claim 11, the program further comprisingthe step of: modifying the delivery information before the message isdelivered.
 20. The medium of claim 11, wherein the delivery instructionand delivery information are in a header of the message.